Network Support

Network Support offers the opportunity to earn the Google IT Support Professional Certificate along with the CompTIA A+ and Net+ certifications, equipping you with the knowledge to fill a wide range of entry-level technology jobs.

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  • Remote

No cost, no catch. Tuition-Free training and exams.

Course level

Suitable for all levels ?

Get certified in

  • CompTIA A+ ?
  • CompTIA Network+ ?
  • Google IT Support Professional Certificate ?

Schedule

  • Remote 9am-4pm
    Monday through Friday
    15 Weeks

Upcoming course dates

  • September 21st
    Application Due September 7th
  • Due to COVID-19, all courses are currently listed as remote. As in-person training resumes, we will notify each applicant of any changes to the venue of their course.

This training aims to provide the participant with the necessary skills to obtain an entry-level position as a Systems Administrator or SysAdmin. Starting salaries vary greatly, but the average is about $30,000 per year.

The CompTIA IT Fundamentals certification focuses on the knowledge and skills required to identify and explain the basics of computing, IT infrastructure, software development, and database use.

Applicants with all levels of experience in tech are encouraged to apply.

While anyone may apply for this course, some technical background may be helpful.

While these courses may include either intermediate or advanced material, technical knowledge specified in these listings will be required as a prerequisite for applicants to be considered for admission.

CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.

The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior experience is required.

CompTIA Cybersecurity Analyst (CySA+) is an IT workforce certification that applies behavioral analytics to networks and devices to prevent, detect and combat cybersecurity threats through continuous security monitoring.

Gain the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud and start a career in cloud computing.

As a response to COVID-19, Per Scholas courses have moved to a remote learning environment. As we return to training sites, upcoming courses may be moved to in-person classrooms. We will be in-touch with applicants after you have applied to provide updates on any changes to future courses.

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Have questions?

We can help with course selection, and answer questions about eligibility requirements and special circumstances. Contact an admissions team member

Tuition-Free Network Support CompTIA and Google Training

Begin your Network Support career learning the fundamentals of network support through hands-on instruction covering core concepts and technologies.


Industry Recognized Certifications At No Cost!

Unlock your career potential and showcase your job readiness to employers by earning the CompTIA Network+ and A+ certifications, and the Google IT Support Professional Certificate for free!


Free Technical Training in Only 15 Weeks!

Learn 2 years of network support topics such as troubleshooting, hard drive technologies, and system administration in a fraction of a time.


Fast-track to Your Network Support Career!

Per Scholas’ free network support training prepares you for long-term career growth within today’s fastest growing sector.

What jobs can I get as a Network Support graduate?

As a Network Support graduate, you will earn the Google IT Support Professional Certificate along with the CompTIA A+ and Net+ certifications, equipped with the knowledge to fulfill a wide range of entry-level technology jobs such as:

  • Network Support Technician
  • Desktop Support
  • Driver Technician

$36K Average salary Per Scholas Network Support graduates make at their first job

Strengthen your Tech Professional Profile


Start your Tech Career Wherever you are!

Per Scholas will train you whether you are new to tech or a seasoned veteran looking to upskill. Remain competitive as the industry grows.

Zobaria at podium
Within a few months, I changed from a person with the least-desired skills to one of the most sought-after employees. I have become someone my kids can look up to.

Meet Zobaria Ashraf


Build Your IT Professional Network

Meet and network with working IT professionals and visit employer sites to see their operations firsthand.

Learn more about our partnership with:


Direct Job Placement Support

We match graduates to employers for tech roles across industries and provide career coaching throughout the process.

When you are interviewing a Per Scholas graduate, you already have someone who is committed and prepared for the work world and responsible for their time and availability.

Meet David Jarvis

What You'll Learn


Fundamentals of Network Support

Understand basic IT infrastructure, configuration, managing networks and connecting devices to the cloud.


Computer Hardware and Operating Systems

Identify hardware components, disassemble and assembly. Configure device operating systems and support PC, mobile and IoT device hardware.


Network Support Practices and Technologies

Learn a variety of IT security concepts and best practices for securing an organization’s network.

Curriculum

The technical training and career development skills you need

Week 1

Javascript & CS Concepts

After diving into the fundamentals of programming, students get comfortable with object-oriented programming, Git, advanced HTML/5 & CSS3. Students will make an AJAX API request and output the data into the DOM. Students will learn some data messaging as well as ES6 syntax.

Week 2

Operational Procedures, The Visible Computer, and Microprocessors

  • Computer Hardware Disassembly/Assembly
  • Identifying CPU Characteristics using CPU-Z

Career Development Overview

Overview of career-development, 6 values, and expectations of students, with an emphasis on integrity. Includes team-building exercises.

 

Week 3

Ram, BIOS, Motherboards, and Power Supplies

  • Identifying RAM Characteristics using CPU-Z
  • Identifying Motherboards
  • Using a Multimeter to Test Voltage

Career Development – Goal Setting

Begin goal-setting and career planning. Deepen personal connections between students with activity.

Week 4

Hard Drive Technologies, Implementing Hard Drives, Essential Peripherals, and Building a PC | Exam #1

  • Creating a Bootable USB
  • Installing an Operating System via Bootable USB
  • Building a PC with a $1400 Budget

Career Development – Professionalism

Define professionalism and explore both the in-person and online personal brand. Practice personal pitch.

Week 5

Windows Under The Hood; Users, Groups, and Permissions; Maintaining & Optimizing Operating Systems; and Working with Command-Line Interface | Midterm

  • Managing Users in Windows
  • Intro to Window’s Command Prompt

Career Development – Job Search Toolkit

Create your job search toolkit: resume, cover letter, and job application. Followed by interview how-to with peer-to-peer interview practice.

Week 6

Troubleshooting Operating Systems, Virtualization, Display Technologies, and Essentials of Networking | Exam #2

  • Creating a Straight-through and Crossover Cable
  • Using a Punch-down Tool and Patch Panels

Career Development – Practice 

Hear from a Per Scholas alumni guest speaker. In-class time to work on job search toolkit, pitch practice, peer-to-peer resume review, and creating LinkedIn profile.

Week 7

Local Area Networking, Wireless Networking, The Internet, and Portable Computing | Exam #3

  • Check IP Address
  • Default Gateway
  • Check Subnet Mask
  • Default DNS Server
  • Configure IP in Windows

Career Development – Resourcefulness 

Discuss how to be resourceful in a job search campaign. The importance of building and using your network. Includes pitch practice.

Week 8

Understanding Mobile Devices, Care and Feeding of Mobile Devices, Printers and Multifunction Devices, and Securing Computers | Exams 901 & 902

Students to take 901 on Wednesday and 902 on Friday.

Career Development –  Perseverance

Perseverance in job search and on the job. Site visit to a networking event OR video documentation of your personal pitch.

Week 9

Network Fundamentals, and Physical Networks

PS Academy Labs: Fiber cabling and Copper cabling

Professional Development – Prepare for Mock Interviews 

In-class time to ensure you have a final job search toolkit and have begun job search. Prepare for mock interviews, practice personal pitch.

 

 

Week 10

Server/Active Directory

PS Academy Labs: OSI/TCP Model, and Packet Tracer

Career Development – Mock Interviews

Discuss fears associated with interviewing. Participate in three mock interviews with professional volunteers with debrief of performance and set goals to improve. Includes review of steps to take to properly follow up after an interview.

Week 11

Wireless LAN, and WAN | Network+ Exam #1

PS Academy Labs: DHCP, and DNS

Career Development –  Customer Service 

The importance of customer service in the 21st century. How to develop excellent customer service skills. Includes peer-to-peer pitch practice.

Week 12

Cyber Security Principles, Defending Networks, and Evolving Network Technologies

PS Academy Labs: WireShark

Career Development –  Balance

How to balance customer and business needs, work with dissatisfied customers, and effectively handle complaints. How to negotiate and accept an offer. How to prepare for success in the first day, week, month, and year on the job, including practices for long-term career success.

Week 13

Network Operations, and Creating Networks | Network+ Exam #2

PS Academy Labs: Advanced Routing

Career Development – Workplace Success

The importance of understanding sexual harassment, embracing diversity, and managing anger for job success. Final personal pitch presentations. Students present on the six core values and reflect on own development of the values. Closing activity and evaluations.

 

Week 14

Network+ Review and Final Exam

Week 15

Network+ Certification Exam

  • Closing activity and evaluations
  • Graduation

Curriculum

The technical training and career development skills you need

View

A Day in the Life of a Network Support Student

  • Morning lecture and hands-on learning activities
  • Quiz
  • Break for lunch
  • Participate in hands-on labs and collaborate with classmates

Learn How to Think Like An IT Professional

Prepare to handle real workplace demands by challenging your understanding of course material and scenario problem solving.


A Community of Support

Partner with your classmates to form study groups and create a community dedicated to everyone’s personal and professional success.


Professional Training with Employer Partners

Construct a tech professional resume and practice your interviewing skills with employees from some of our employer partners.

Meet Your Instructors

Learn from certified teachers with years of real-world training experience. Our instructors don't just teach you what you need to know, but how to learn it.

John Davy

Technical Instructor, Atlanta

Daniel O Kolawole

Technical Instructor, Atlanta

Meet Our Graduates

I peaked in my previous career and was ready for a change. I have always loved computer science but thought it was just for college kids out in California. But if you study hard, you can make it!

Meet Joovay Arias

Application Details

Eligibility Requirements

Admission to Per Scholas is needs-based. You may qualify if you:

  • Ages 18 and older
  • High school diploma or equivalent
  • U.S. citizen or authorized to work in the U.S.
  • You live in or near one of the cities in which we operate
  • You can read, write and speak in English
  • You can pass a basic academic assessment test
  • You can attend classes full-time for the entire duration of the course
  • Women, youth, and U.S. Veterans strongly encouraged to apply
  • Unemployed or underemployed
  • You are ready to make an important commitment to building your future
Ready to Apply?

Apply to Per Scholas by completing our online application. Once you have submitted an application, our Recruitment and Admissions team will follow-up directly and support your application and interview process virtually.

Student Resources

Technical and career development resources available at no additional cost to help you develop the skills you need for the job you want.


Modern Facilities

In-Person courses offer each trainee their own lab-based computer workstation for the entire course. Breakout spaces to socialize and study are also available.


Ongoing Support and Professional Development

Career development and wraparound support services such as financial coaching, case management, and emergency financial support services.


Alumni Advancement

Complimentary upskilling opportunities extended to alumni up to two years post graduation to help them match employer hiring candidate profiles.

Frequently Asked Questions

What kinds of jobs can I get after completing this training?

A wide variety: everything from working in an office supporting other computer users to helping manage a global corporate network or becoming a field technician installing and servicing remote locations.

They all fall into the general categories of IT support management and end-user services.

IT support involves keeping computer systems running smoothly and securely at all times.

End-user support means helping other people—whether customers or employees—use computer systems and software effectively.

Starting salaries vary greatly, but the average is about $35,000 per year.

Do you offer weekend or night classes?

This course, Network Support, is a full-time course and requires you make arrangements to make a full-time commitment and attend class every day.

How can the course be free? Are there hidden fees?

Most people who learn about us think: “Too good to be true.” We know it seems that way, but it’s true. Our services are provided at no cost to you, using funds we raise from foundations, corporations, government and generous individuals.

The costs you can prepare for include transportation or childcare—expenses that take care of you so you can focus on your studies.

Who is CompTIA?

The Computing Technology Industry Association (CompTIA) is an association that represents the international technology community. We have partnered with its Creating IT Futures Foundation to create the IT-Ready Network and open new training sites around the country.

The instruction we provide prepares you for the testing services offered by CompTIA. A CompTIA certificate gives employers proof that you have mastered a particular set of IT skills.

What professional certifications can I earn?

You will prepare to earn the CompTIA A+ and Network+ certification, as well as a Google IT Support Professional Certificate. As a Per Scholas graduate, you may have access to advanced certifications as well like the Security+ certification and others.

The CompTIA A+ certification is the starting point for a career in IT. It covers all the basic skills that every IT professional should know. The CompTIA Network+ certification is the sign of a qualified networking professional. It can qualify you to work in more jobs than the A+ certificate alone.

The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior experience is required.

Per Scholas covers all exam fees.

I receive unemployment insurance benefits or other benefits that require me to spend time working or looking for work. Can I still enroll?

Yes. Per Scholas courses are approved for people receiving unemployment insurance, as well as other benefits that would ordinarily require them to spend time working or looking for work. Your benefits should not be affected. If you have questions or concerns about your situation, please contact us.

I meet other requirements, but I am not a U.S. citizen and haven’t received my work authorization yet. Can I still apply?

Unfortunately, we cannot process your application until you have received clearance to work in the U.S. However, if you are experiencing problems, we can refer you to other organizations that may be able to help.

I have a disability. Can you accommodate me?

We comply fully with the Americans with Disabilities Act and other relevant laws and regulations. Please contact us at [email protected] or (404) 793-2309 to discuss your specific situation and needs.

Does Per Scholas have a Non-Discrimination policy?

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. See our full EEO statement here.

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This course is only offered at select Per Scholas locations. Choose a location to get the most accurate course information.