Information Technology (IT)

IT Support

IT Support offers the opportunity to earn the Google IT Support Professional Certificate and the CompTIA A+ certification, equipping you with the knowledge to fill a wide range of entry-level technology jobs.

Apply Now

  • In-Person
  • Remote

No cost, no catch. Tuition-Free training and exams.

End User Desktop Support Grad

Course level

Suitable for all levels ?

Get certified in

  • CompTIA A+ ?
  • Google IT Support Professional Certificate ?

Schedule

  • 9AM - 4PM
    Monday through Friday
    15 weeks

Upcoming course dates

  • January 11th, 2021
    Application Due December 28th, 2021
  • March 2021
  • All in-person classes will follow strict safety protocols, including social distancing and class size limits. We are prepared to shift these classes to Remote delivery if necessary and will keep applicants informed throughout their admissions process.

This training aims to provide the participant with the necessary skills to obtain an entry-level position as a Systems Administrator or SysAdmin. Starting salaries vary greatly, but the average is about $30,000 per year.

Applicants with all levels of experience in tech are encouraged to apply.

While anyone may apply for this course, some technical background may be helpful.

While these courses may include either intermediate or advanced material, technical knowledge specified in these listings will be required as a prerequisite for applicants to be considered for admission.

CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.

The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior experience is required.

CompTIA Cybersecurity Analyst (CySA+) is an IT workforce certification that applies behavioral analytics to networks and devices to prevent, detect and combat cybersecurity threats through continuous security monitoring.

Gain the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud and start a career in cloud computing.

As a response to COVID-19, Per Scholas courses have moved to a remote learning environment. As we return to training sites, upcoming courses may be moved to in-person classrooms. We will be in-touch with applicants after you have applied to provide updates on any changes to future courses.

?

Have questions?

We can help with course selection, and answer questions about eligibility requirements and special circumstances. Contact an admissions team member

Tuition-Free IT Support CompTIA and Google Training

Begin your IT Support career learning the fundamentals through hands-on instruction covering core concepts and technologies.


Industry Recognized Certifications At No Cost

Unlock your career potential and showcase your job readiness to employers by earning the CompTIA A+ certification and the Google IT Support Professional Certificate for free.


Free Technical Training in Only 12 Weeks

Learn 2 years of IT Support topics such as troubleshooting, hard drive technologies, and system administration in a fraction of a time.


Fast-track to Your IT Support Career!

Per Scholas’ free IT Support training prepares you for long-term career growth within today’s fastest growing sector.

What jobs can I get as an IT Support graduate?

As an IT Support graduate, you will earn the Google IT Support Professional Certificate and the CompTIA A+ and certification, equipped with the knowledge to fulfill a wide range of entry-level technology jobs such as:

  • Infrastructure Management
  • Desktop Support
  • Driver Technician

$30K Average salary Per Scholas IT Support graduates make at their first job

Strengthen your Tech Professional Profile


Start your Tech Career Wherever you are

Per Scholas will train you whether you are new to tech or a seasoned veteran looking to upskill. Remain competitive as the industry grows.

Zobaria at podium
Within a few months, I changed from a person with the least-desired skills to one of the most sought-after employees. I have become someone my kids can look up to.

Meet Zobaria Ashraf


Build Your IT Professional Network

Meet and network with working IT professionals and visit employer sites to see their operations firsthand.

Per Scholas taught me the skills and discipline to build a true technology-focused career. Today I work at Google, which is the most amazing outcome I can imagine. And you can bet I’m teaching my two sons how to thrive!

Meet Tammy Johnson


Direct Job Placement Support

We match graduates to employers for tech roles across industries and provide career coaching throughout the process.

When you are interviewing a Per Scholas graduate, you already have someone who is committed and prepared for the work world and responsible for their time and availability.

Meet David Jarvis

What You'll Learn


Fundamentals of IT Support

Understand basic IT infrastructure, configuration, and managing systems and devices.


Computer Hardware and Operating Systems

Identify hardware components, disassemble and assembly. Configure device operating systems and support PC, mobile and IoT device hardware.


IT Support Practices and Technologies

Learn to troubleshoot hardware and software problems on Windows, Mac, and Linux systems, and a variety of other devices.

Curriculum

The technical training and career development skills you need

Hardware and Operational Procedures

 

Get to know the components that make up a computer and do a deep dive into Microprocessors. You will take a computer apart and put it back together!

Hardware and Troubleshooting

Continue exploring computer hardware this week: Ram, Bios, Motherboards and Power Supplies.

Operating Systems (Windows)

Explore the Windows operating system. Work with users, groups and permissions. Learn how to maintain and optimize the operating system. Work with the Command-Line Interface.

Operating Systems (Windows Troubleshooting) and Linux/Mac Virtualization

Troubleshoot common operating system issues. Explore virtualization and work with other operating systems by leveraging virtualization.

Networks

Learn about the various networks. Local Area Networks, Wireless Networks, The Internet, and the Portable Devices that run on these networks.

Mobile Devices and Printers

Understand how mobile devices operate and how to care for them. Identify and work with various printers.

Security

Explore concepts that involve computer and network security.

Time Management and Perseverance

Guest speaker on job search strategies. Time management practices. How to properly prepare for an interview. Includes peer-to-peer mock interviews.

Perseverance in job search and on the job. Site visit to a networking event OR video documentation of personal pitch.

Customer Service and Balance

The importance of customer service. How to develop excellent customer service skills. Includes peer-to-peer pitch practice.

How to balance customer and business needs, work with dissatisfied customers and handle complaints. How to negotiate and accept an offer. How to prepare for success in the first day, week, month, and year on the job, including practices for long-term career success.

 

Prepare For and Practice Mock Interviews

In-class time to finalize job search toolkit and launch job search. Prepare for mock interviews, practice personal pitch.

Discuss fears associated with interviewing. Participate in three mock interviews with professional volunteers with debrief of performance and improvement goal-setting. Includes review of steps to properly follow up after an interview.

Curriculum

The technical training and career development skills you need

View

Sample Schedule

  • Morning lecture and hands-on learning activities
  • Quiz
  • Break for lunch
  • Participate in hands-on labs and collaborate with classmates

Learn How to Think Like An IT Professional

Prepare to handle real workplace demands by challenging your understanding of course material and scenario problem solving.


A Community of Support

Partner with your classmates to form study groups and create a community dedicated to everyone’s personal and professional success.


Professional Training with Employer Partners

Construct a tech professional resume and practice your interviewing skills with employees from some of our employer partners.

Meet Your Instructors

Learn from certified teachers with years of real-world training experience. Our instructors don't just teach you what you need to know, but how to learn it.

Meet Our Graduates

It feels like I have a purpose. I have grown and changed so much. I tell people what I do, and they can’t believe me! They’re so impressed! I am proud to be one of the many individuals who are changing the face of tech.

Meet Rachel Sokol

Application Details

Learner Profile

You may qualify to become a Per Scholas IT Support Learner if you:

  • Are aged 18 or older
  • Have a High School diploma, equivalent, or higher
  • Are authorized to work in the U.S.
  • Live within commutable distance of the advertised Per Scholas Site
  • Can read, write and speak in English
  • Can attend classes full-time for the entire duration of the course
  • Are able to start a full-time job after course completion
  • Are ready to make an important commitment to building your future

*Women, youth, unemployed, underemployed and U.S. Veterans strongly encouraged to apply

Admissions Process

1. Submit an Online Application

2. Admissions Overview: Once you submit an application, our Admissions team will review to ensure it meets the basic requirements and invite you to attend an Admissions Overview.

3. Assessments: Each training requires either an academic assessment, tech assessment or both. Information will be provided in detail at the Admissions Overview.

4. Interview: Individuals who meet the assessment score requirements will be invited to attend a behavioral interview.

5. Offer Letter: The Admissions team will review assessment scores and interview results and offer seats to eligible candidates.

Please note, this application process is very competitive and not all applicants will be accepted for our limited slots.

More than a Technical Training

Additional professional development and support included to help you develop the skills you need for the job you want now and in the future.


Modern Facilities

In-Person courses offer each trainee their own lab-based computer workstation for the entire course. Breakout spaces to socialize and study are also available.


Ongoing Support and Professional Development

Career development and wraparound support services such as financial coaching, case management, and emergency financial support services.


Alumni Advancement

Complimentary upskilling opportunities extended to alumni up to two years post graduation to help them match in demand employer hiring profiles and continue their career growth.

Frequently Asked Questions

What kinds of jobs can I get after completing this training?

A wide variety: everything from working in an office supporting other computer users to helping manage a global corporate network or becoming a field technician installing and servicing remote locations.

They all fall into the general categories of IT infrastructure management and desktop support.

Infrastructure management involves keeping computer systems running smoothly and securely at all times.

Desktop support means helping other people—whether customers or employees—use computer systems and software effectively.

Starting salaries vary greatly, but the average is about $30,000 per year.

How can the course be free? Are there hidden fees?

Most people who learn about us think: “Too good to be true.” We know it seems that way, but it’s true. Our services are provided at no cost to you, using funds we raise from foundations, corporations, government and generous individuals.

The costs you can prepare for include transportation or childcare—expenses that take care of you so you can focus on your studies.

Who is CompTIA?

The Computing Technology Industry Association (CompTIA) is an association that represents the international technology community. We have partnered with its Creating IT Futures Foundation to create the IT-Ready Network and open new training sites around the country.

The instruction we provide prepares you for the testing services offered by CompTIA. A CompTIA certificate gives employers proof that you have mastered a particular set of IT skills.

What professional certifications can I earn?

You will prepare to earn the CompTIA A+ certification, and the Google IT Support Professional Certificate. As a Per Scholas graduate, you may have access to advanced certifications as well like the Security+ certification and others.

I receive unemployment insurance benefits or other benefits that require me to spend time working or looking for work. Can I still enroll?

Yes. Generally, Per Scholas courses are approved for people receiving unemployment insurance, as well as other benefits that would ordinarily require them to spend time working or looking for work. Your benefits should not be affected. If you have questions or concerns about your situation, please contact us.

I meet other requirements, but I am not a U.S. citizen and haven’t received my work authorization yet. Can I still apply?

Unfortunately, we cannot process your application until you have received clearance to work in the U.S. However, if you are experiencing problems, we may be able to refer you to other organizations that may be able to help.

I have a disability. Can you accommodate me?

We comply fully with the Americans with Disabilities Act and other relevant laws and regulations. Please contact an Admissions team member to discuss your specific situation and needs.

Does Per Scholas have a Non-Discrimination policy?

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. See our full EEO statement here.

Close


Your Course

This course is only offered at select Per Scholas locations. Choose a location to get the most accurate course information.