Results-driven and highly motivated cybersecurity and network professional with over four years of experience in online technical support roles. Currently pursuing both a Bachelor’s and Master’s degree in Cybersecurity & Information Assurance, and concurrently completing nine industry-leading certifications. Skilled in technical troubleshooting, customer service, and problem-solving, with a deep understanding of IT systems and network security protocols. Adept at analyzing and assessing vulnerabilities to provide optimal solutions that safeguard digital assets from cyber threats. Possesses strong communication and leadership skills, with the ability to collaborate and manage projects effectively. Dedicated to continuous learning and staying up-to-date with the latest industry trends and technologies to deliver top-notch results.