Systems Support
AI-Enabled IT Support Training
Launch Your Career in Tech - No Experience Needed
Get ready to break into the tech industry with the skills top employers are looking for. In just 15 weeks, this immersive, AI-Enabled IT Support course will prepare you for high-demand IT Support roles by covering:
- Hands-on System Administration – Install, configure, and manage enterprise IT environments, with a focus on supporting Windows server infrastructures and key networking devices
- IT Service Management (ITSM) – Learn to manage IT support tickets and implement service management frameworks using industry-standard platforms like ServiceNow
- AI-Powered Troubleshooting – Use cutting-edge AI tools to enhance support workflows, simulate complex IT issues, and accelerate problem-solving for hardware, software, and network issues
- Industry Certifications – Prepare for and earn the CompTIA A+ certification and Google IT Support Professional Certificate, crucial credentials that validates your skills to employers
This course is available to learners within the United States who meet the minimum equipment requirements (view more in the FAQs) and do not live in the states of AL, AK, AR, CO, DE, ID, IL, KS, KY, LA, MS, ND, NM, NV, OK, OR, RI, SD, or WY. It is not offered on a continuous basis.
We understand life doesn't stop while you train. If you're enrolled in a full time IT Support course Nationally, you can apply for a 0% interest loan from Ascent to help cover personal expenses during the course. Learn more in the FAQs.
Certifications CompTIA A+, Google AI Essentials, Google IT Support Professional Certificate
- Remote