Avoid Emails Going to Spam Folders

The Per Scholas admissions process consists of a few different steps to go through before enrolling in a course. With that, comes quite a few emails as well. Potential learners must receive every Per Scholas email throughout this process (as they are filled with important information and next steps). To prevent emails from going into Spam or Promotion folders we have outlined a few steps below to help ensure Per Scholas emails are successfully sent to potential learners’ inboxes.

Gmail Users:

1. Click the gear icon in Gmail and select “See all settings” from the Quick settings menu.
2. Navigate to “Filters and Blocked Addresses” in the top menu.
3. Select “Create a new filter.”
4. Add a specific email or a whole domain in the “From” field.
5. Click “Create filter.”
6. Check “Never send it to Spam” in the checkbox.
7. Click “Create filter.”

Microsoft Outlook Users:

1. Click the gear icon in Outlook and select “View all Outlook settings.”
2. Select “Mail” from the settings menu.
3. Choose “Junk email” from the submenu.
4. Click “Add” under “Safe senders and domains.”
5. Enter the email address that you want whitelisted.
6. Choose “Save”.

Yahoo Users:

1. Open Yahoo Mail and log in.
2. Navigate to “Settings” then click “More Settings.”
3. Select “Filters” and hit “Add new filters” to enter the email you’d like to whitelist.
4. Name the filter and add the email address.
5. Select to send all mail to “Inbox.”
6. Save your settings.

AOL Users:

1. Log in to your AOL account.
2. Open “Contacts” from the left navigation pane.
3. Click the “New Contact” icon and add the email address.
4. Click the “Add Contact” button, and you’re set.

Apple Mail Users:

1. Log into your Apple Mail account.
2. Click “Mail” in the menu bar.
3. Select “Settings.”
4. Click on the “Rules” tab”.
5. Enter a new description in the box (“Whitelist” is a good descriptor).
6. Type the address you want to whitelist and then select “Inbox” from the dropdown menu.
7. Select “OK” to save your changes.

Windows 365 Desktop Users:

1. Open the Windows Outlook 365 app.
2. Navigate to “Tools” and then select “Rules.”
3. Click on “New Rule”.
4. Name your rule “Whitelist”.
5. Select “From” and enter the email address.
6. Then, select “Move to” from the dropdown menu and select “Inbox” from the next dropdown menu.
7. Click “Save” to save your settings.

ProtonMail Users:

1. Log into your ProtonMail account.
2. Click “Settings,” then select “Go to settings”.
3. Select “Filters” from the sidebar.
4. Click the “Add address or domain”.
   1. Once you click on the Add address or domain button, it will open the dropdown menu. Then, you choose Allow.
5. Select either “Email” or “Domain”.
   1. Depending on your selection, you can enter the email address or domain in the field box.
6. Click “Add Address” to save your changes.