As a Lab Computing Analyst at Zifo RnD Solutions, Carl provides on-site IT lab services to biopharma clients and handle tasks related to electronic lab notebooks (ELN), laboratory information management systems (LIMS), scientific software applications, hardware, and networking on user, lab, and scientific instrumentation. Zifo is a global clinical biometrics solutions provider with offices in the United States, UK, Germany, France, Japan, and India. Carl has a background in desktop engineering, having resolved 18,000+ end-user tickets across different tiers and roles. He graduated from Per Scholas Greater Boston’s AWS re/start Cloud training program in January 2021.