Why Mental Health Is a Core Skill in Tech

In the world of technology, we’re constantly discussing the importance of building better systems. But what about the system that powers it all—you? Without the right mental health support, tech employees can become stressed, burned out, and overwhelmed.

Claire Cuno, LMSW, is the Senior Director of Learner Support at Per Scholas. She understands the importance of prioritizing mental health and personal wellness to achieve goals and supports tech learners from various backgrounds. We’ve drawn on her expertise to understand how mental health is essential for holistic wellness across the tech workforce.

Mental health awareness isn’t a luxury for tech personnel—it’s a foundational skill. Just as you’d spend time learning Python or getting to grips with Git, developing emotional resilience, strengthening focus, and building self-awareness are crucial for long-term success.

The Mental Load of a Tech Career

Technology is, by its nature, fast-paced and constantly changing. Tech workers have high expectations placed on them and are constantly put under pressure to perform. That’s what led to the trope of the “10x engineer,” the mythical co-worker who churns out ten times the volume of code or other output than anyone else. Ideas like this are outdated and create imposter syndrome in other workers who worry that they can never achieve these dizzy heights of productivity.

Is it any wonder, then, that research shows mental health issues are much higher among workers in technology-based fields than in other industries? Claire notes, “At Per Scholas, we see how stress and burnout show up not just in seasoned engineers, but even in learners just entering the field.” That tendency toward burnout is compounded by the risks of isolation associated with remote work, freelancing, and long hours spent on solo projects.

Technology personnel need to be provided with the tools to identify and address mental health concerns, ideally before they even start their vocational career.

Emotional Resilience: Your Debugging Superpower

Debugging code is an everyday occurrence in tech, but what if you could debug yourself? Becoming emotionally resilient means you learn ways to process and bounce back from setbacks, whether that’s a tough one-to-one review, a job rejection, or a failed project. You learn how to acknowledge the disappointment, honor the feeling, and then look onward and upward with even strength rather than spiraling into dejection.

Problematic product launches and frequent layoffs are, unfortunately, part of the world of technology. Things rarely go smoothly, but with the right mental health skills, you can learn to recode your brain and take a more positive or productive perspective.

Claire confirms this: “Resilience is learned and honed and for our learners, especially those overcoming systemic barriers, it’s often the most powerful skill they walk away with.”

Tech personnel who learn grounding techniques or mindfulness, engage with stress management tools, or work with peer support groups are more likely to weather these storms successfully. The Learner Support Team provides these opportunities for learners to explore these techniques for stress management.

Focus: The Hidden Edge

Of course, tech employees have another factor that contributes to potential burnout—the requirement for intense and prolonged focus amid multiple distractions, from Slack pings to stakeholder objections. Task-switching, or moving rapidly from one task to another, reduces accuracy and efficiency, leading to lower-quality work.

Anxiety and depression can both impact concentration and cause workers to prioritize poorly. There’s also the issue of different neurotypes. Some people are wired to hyperfixate on a single task for hours, while others, for example, some people with ADHD, may flit from task to task with minimal loss of productivity. However, sustaining these ways of working can be exhausting.

Treat focus like an app that needs an upgrade. You can’t just add more features without updating the system and resources. That leads to latency and crashing—and your brain is no different. Consider mindfulness exercises to learn how to stay in the moment. Take regular breaks. Resting increases productivity, boosts problem-solving skills, and can prevent burnout.

As Claire notes, “Focus isn’t about willpower. It’s about systems that respect your brain.” You can’t just tell yourself to “focus better.” You can learn that skill gradually, building systems that work for you.” Per Scholas’ Learner Support Team therefore provides workshops on study skills and individualized success planning for learners. With these resources, learners are empowered to build the necessary skills for mental health management. 

Self-Awareness: The Foundation of Growth

Without accepting that things need to change, growth is impossible. Self-awareness allows you to recognize stress triggers, understand your limits, note behavior patterns, and have the confidence to ask for support.

Journaling is one way to note patterns that need to be disrupted. Regular feedback from peers and leaders can also help, as can coaching, not just on technical performance but on day-to-day issues like workplace relationships and career progression.

Knowing where you want to be and how to get there is critical to holistic mental wellbeing. “Technical skill might get you the job. But self-awareness keeps you thriving in it,” says Claire, referencing the importance of getting to know yourself and your needs to get the most out of any tech-based role. And when times are tough, there’s nothing more powerful than asking for help and utilizing the resources at your disposal.  

What Tech Needs to Do Better

Much of what we’ve discussed places the responsibility of mental health awareness on the individual or their direct manager. However, tech companies must start to move away from this approach to mental health and instead foster a culture that supports overall well-being from the top down. Tech organizations can achieve this via:

• Normalizing mental health conversations: Encouraging open discussions on mental health from onboarding stages to leadership development.
• Building a culture of support: Integrate systems and policies that promote mental well-being, such as mental health days and peer-to-peer mentorship programs.
• Training managers in psychological safety: Invest in leaders who can understand and model healthy emotional behaviors. 

“Mental health is not separate from performance—it is foundational to performance,” says Claire. “Tech leaders have a responsibility to create environments where both can flourish.”

Upgrading Mental Health to a Core Skill

The system that keeps all tech companies thriving is their people. Understanding mental health is no longer a soft skill—it’s very much a core skill. Organizations that understand this and invest in the holistic well-being of their teams will edge out competitors while attracting and retaining top talent across their industry.

Taking a final word from Claire, “We’re not just developing technical talent. We’re nurturing whole individuals who will transform the future of technology.”Whether you’re coding your first app or leading a team, invest in your mental health like you would your next certification.