Innovative Hiring Practices Will Prevail as Tech Roles Soar in 2024

With a quick start to the new year and looking back on 2023, we saw much movement in the tech industry. In a year that was predicted to see a slow in hiring and start of a recession, one industry prevailed: technology. While there were many tech layoffs, there were many more open tech jobs, so much so that the latest CompTIA report highlights the resilience of tech jobs in the labor market. 

By 2033, tech skills will be vital in all job sectors, and 75% of American workers are actively upskilling to meet this demand. While so many tech roles remain unfilled, it’s time for employers to turn to innovative hiring practices and recognize the benefits of creating a diverse, sustainable tech talent pipeline. When recruiting diverse talent, it’s crucial to create a work environment that is equitable and inclusive for everyone. This not only sets your business up for better performance outcomes but also drives increased results. By leveraging Per Scholas’ industry outlook and TEKsystems’ latest DEI in IT data, employers have the opportunity to innovate for the future with alternative hiring practices.

What does the tech industry look like now?

In the face of a potential recession and job loss, the tech industry remains a steadfast source of opportunity. However, the industry is not immune to the winds of change, which bring about new challenges and demands. Leaders must prioritize top projects and deliver results to stay ahead and thrive. In this landscape of digital transformation and tech strategies, diversity is a key element that elevates businesses to new levels of productivity and performance. With more than 350,000 technology job openings available, it is crucial to fill them with skilled and diverse individuals. This quest will bring balance to the workforce and promote economic equity for all.

The urgency to upskill and hire individuals with tech skills is fueled by rapid advancements in AI, compelling companies to adopt new technologies and emphasizing the critical need for upskilling to keep pace. According to this CIO Dive article, in-demand tech jobs such as Cloud/DevOps, digital transformation, security/privacy, AI, automation, and data analytics are on the rise. 

Where is the tech industry heading this year?

Artificial Intelligence integrations will remain a priority across industries, but they shouldn’t come at the cost of effective DEIB programs. Managing the cultural shift and transition to embrace AI is important as we consider the crucial need for diverse voices and representation in evolving technologies. The DEIB “trend” continues to move in the wrong direction as Indeed notes a 44% drop in related job postings.  

Investing in tech talent pipelines that are diverse and purposeful with DEI work and building those with upskilling opportunities and IT certifications, companies have an opportunity to lead in tech with increased innovation and productivity. Diversity is good for business, individuals, and the economy and this year offers another chance to put words into action by hiring skilled, productive, and diverse technologists for the thousands of open tech roles.

Companies that don’t innovate their hiring strategies will fall behind.

With an ever-evolving technology landscape, innovative hiring practices are imperative. Companies need to have sustainable talent pipelines available and ready, meaning upskilling and having a talent pool with specific tech skills has to take precedence. If all jobs will be tech jobs in ten years, leaders need a plan now. 

Together, TEKsystems and Per Scholas have opened up pathways for nontraditional IT talent, deepening diversity and equity in tech. We’ve combined our resources to equip learners with industry skills and connect them with employers who value their training. 

I look to industry experts, such as TEKsystems Executive Director of Global Inclusion, Diversity, and Equity Franklin Reed, for insight into what it takes to intentionally recruit and retain an IT workforce with DEIB best practices in mind. “We’re seeing positive results across the board in DEI-focused recruiting strategies in IT.” Reed reflects. “But it takes daily effort and a sustainable approach. At the end of the day, it’s about people. Do your employees feel a sense of belonging? Have you audited your hiring processes to eliminate biases? Are your teams aware of the benefits of diversity and inclusivity at work? DEI in IT has a long way to go, but we are making progress.”  

This year, I anticipate that tech roles, including those focused on AI skills, will become more prevalent than ever as more industries and sectors require tech skills in various roles. Innovative hiring practices will become essential to companies that need to build sustainable talent pipelines and prepare for the increased demand for talent, and Per Scholas is training learners across the nation to be part of that solution.

A Year of Roundtables: Helping Diverse Cultures Succeed in the Future Tech Force

Written by Omoanatse McCarther

In the dynamic landscape of technology, integrating DEI (Diversity, Equity, and Inclusion) initiatives have emerged as a pivotal factor for fostering innovation and advancement. Throughout 2023, Diverse by Design hosted a series of thought-provoking roundtable discussions as part of our “Futures Month” initiatives. These sessions were meticulously designed to dissect success narratives and furnish pragmatic insights tailored for technology leaders. The overarching objective was to empower leaders to seamlessly embed diverse cohorts into their DEI frameworks, thereby fostering a more inclusive trajectory for the future.

These virtual roundtables transcended mere anecdotal accounts, offering actionable guidance. Each session distilled pivotal takeaways, practical strategies, and implementable tips. The intention was to create a roadmap, deciphering invaluable insights that can equip technology leaders to cultivate teams that are more diverse, inclusive, and primed to tackle tomorrow’s challenges.

Black Futures Month Roundtable

Our inaugural roundtable featured esteemed panelists, including Athenia Figgs from EY, Damien Howard from Per Scholas, and Oche Idoko from Barclays. The focus of this dialogue centered on the imperative of cultivating mentorship programs for Black technologists. Emphasizing the reciprocal benefits inherent in participating as both mentors and mentees, the discussion underscored how such engagements foster meaningful connections and facilitate pivotal opportunities crucial for career advancement. Access to these programs was underscored as a transformative gateway for Black individuals navigating the tech landscape. All while acknowledging and celebrating Black Futures Month, highlighting the extraordinary achievements of black technologists.

Women’s Futures Month Roundtable

We celebrated the contributions of women in tech during our Women’s Futures Month roundtable, highlighting Dr. Marian Croak’s groundbreaking work while echoing the revelation that only 15% of engineering jobs are held by women, underscoring the imperative for change. In our Women’s Futures Month Roundtable, we celebrated the achievements of women in the tech industry while casting a forward-looking gaze. Despite women comprising a mere 19% of the tech workforce, the conversation pivoted towards fostering greater opportunities not only for women but also for other underrepresented demographics in the tech domain. Central to the discourse was the imperative of dismantling barriers obstructing women’s progression into tech roles and leadership positions. The emphasis was not solely on recognizing challenges but on catalyzing actionable measures to engender a more open and inclusive tech ecosystem conducive to the flourishing of women professionals. A notable highlight was the commendable increase in women technologists from 33% to 41% in 2022, signaling promising strides forward.

Pride Futures Month Roundtable

During our Pride Month roundtable, the spotlight illuminated avenues for enhancing opportunities for diverse technologists through collaborative efforts with employers and the establishment of supportive environments tailored for underrepresented groups. The dialogue shed light on strategies employed by Per Scholas and other entities to address the underrepresentation of LGBTQ+ individuals in recent diversity initiatives within the tech sector. Key considerations encompassed the use of inclusive language, avoidance of assumptions pertaining to gender identity or sexual orientation, and the provision of dedicated resources for employee groups. These initiatives are geared towards fostering connectivity and advocating for diversity while urging companies to champion LGBTQ+ inclusion in the tech workforce actively.

Hispanic Futures Month Roundtable

We concluded our series for 2023 with a celebration of Hispanic and Latinx voices in the tech community. The remarkable contributions of leaders like Elizabeth Agosto, Laura Gomez, and Karla Monterroso underscored the pivotal role Hispanics play in building the global tech landscape. With Hispanics constituting only approximately 8% of the tech workforce (as per a Pew Research Center report), our speakers imparted invaluable insights on empowering and uplifting Hispanics in the tech realm. The discussion underscored the significance of bilingual resources wherever feasible and underscored the imperative of acknowledging alternative educational pathways, recognizing that not all individuals have equitable access to traditional four-year college education. These insights underscored a commitment to fostering an inclusive and supportive environment for Hispanics, ensuring equitable opportunities for success irrespective of background. 

Looking Ahead in 2024

The preceding year’s roundtables served as a poignant reminder of the transformative potential of diversity within the tech industry. They underscored the necessity of embracing diverse perspectives and backgrounds as catalysts for innovation and progress. Let us not overlook the fact that diversity is not merely a moral imperative but also a potent driver of business success.

As we express gratitude for your unwavering support throughout 2023, we extend an invitation to join us in shaping a more diverse and inclusive future in technology. Let’s carry the momentum of this year into the next, united in our commitment to fostering change. Join us on February 29 for “Diverse by Design Presents Securing the Future: Embracing Diversity in Cybersecurity,” where we will delve into how diversity in action yields tangible outcomes, particularly within the cybersecurity domain. Register now to be part of this transformative dialogue.

A recent Forbes article written by Per Scholas’ funding partner Stand Together discusses the challenge of finding qualified job applicants. Stand Together suggests  innovative financing models can bridge the gap between workforce needs and individual aspirations. These models tie tuition to employment outcomes, incentivizing education providers to deliver relevant skills and students to invest time in programs that lead to high earning potential. Per Scholas is specifically highlighted as a successful example of an innovative financing model offering free IT training and career support, helping individuals achieve career goals debt-free.

Read about the innovative education finance models here!

The Allstate Foundation, a Founder’s Circle partner of Per Scholas, has funded our tuition-free tech training programs since 2021. The Foundation proudly supports Per Scholas through its racial equity pillar and enables Per Scholas to provide rigorous IT job training and connections to employment opportunities for diverse adult learners from low-to-moderate income households across our growing 20+ training campuses.

The Allstate Foundation has taken a hands-on approach as a partner, connecting with Per Scholas learners and alumni as they become technologists. Most recently, Allstate executives in Chicago visited our Per Scholas Chicago campus to share their time, insights, and expertise with our alumni. The discussions were enlightening, and our alumni walked away with advice and inspiration for their career journeys. This interaction fostered meaningful connections between our alumni and industry leaders with invaluable industry knowledge.

Per Scholas Director of Development, Tia Abner, is currently participating in The Allstate Foundation Executive Leadership Program. “Embarking on The Allstate Foundation Executive Leadership Program has been a profound honor,” Tia reflected. “As a member of the Class of 2024, the joy of learning is boundless, and the collective wisdom shared is inspiring. I am delighted to join this dynamic community of nonprofit leaders, united in our commitment to growth, innovation, and making a lasting impact.”

The Allstate Foundation’s commitment to closing the racial opportunity gap has helped promote economic progress for thousands of technologists of color and supports historically underrepresented communities to secure thriving careers in partnership with Per Scholas.

With support from the PwC Charitable Foundation, Per Scholas is excited to be launching a new initiative, Per Scholas Vets in Tech: Unlocking Potential for the Military Community. The initiative will target and engage the Military Community to generate a robust pipeline of learners affiliated with the U.S. Armed Forces. Through the Per Scholas Vets in Tech initiative, Per Scholas will enroll 900 transitioning Military Veterans and Military Spouses over the next three years, with an emphasis on recruiting female and minority learners. As with all our learners, these Military Community learners will receive the technical training, support, and career guidance needed to help enable them to launch successful careers in tech. 

A Closer Look at the Per Scholas Vets in Tech Initiative

Learners enter our courses from an array of backgrounds, seeking the skills and certifications necessary to launch careers in tech, and a consistent portion of our learners are Military Veterans and Spouses looking to start careers in IT as they transition to civilian life. Individuals enrolled in our courses will obtain immersive, cohort-based, and tuition-free training courses conducted full-time over 12-15 weeks in various disciplines, including AWS, Cybersecurity, IT Support, Software Engineering.

These training courses lead directly to industry-recognized credentials and equip learners with in-demand technical and professional skills that prepare them for success in technology careers, with in-house support to connect directly to employment opportunities post-graduation. Veteran alumni will also have access to no-cost alumni upskilling opportunities to foster wage/career advancement for 2+ years post-graduation.

In addition to technical training, Per Scholas Vets in Tech initiative contains several components:

1. Technical and Professional Development Training: Per Scholas training is 80% technical training focused on in-demand tech skills. The training is also hands-on so alumni are ready to dive into their careers with experience. Additionally, 20% of the training focuses on professional development. Our Learner Support Team and Financial Coaches provide individualized resources and services that support the unique barriers that veterans and their families face as well as ongoing peer support with other veterans to encourage retention. This aspect ensures alumni have the soft skills needed to succeed in the workforce. 
2. Access to our Employer Network: Per Scholas partners with 850+ employers to connect our learners and alumni with leading businesses. Our business solutions teams partner closely with each Veteran alumni to prepare them for interviews with our employer networking and beyond to land jobs to jumpstart their high-demand careers.
3. Strategic Partnerships: Per Scholas is cultivating partnerships with US Armed Forces Support Organizations, military bases, and veteran-friendly employers to recruit eligible veterans, provide supportive resources, and provide direct connections for employment.

Our outreach is national for this initiative so we can include all of our Military Community, however there is a focus at nine of our campuses, selected based on factors such as local numbers of veterans in the workforce, staff capacity, and more. These nine markets include: Atlanta, Baltimore, Chicago, Cincinnati, North Carolina, Pittsburgh, Phoenix, Philadelphia, and St. Louis, and those in the Military Community are encouraged to apply to any of our campuses local to them. 

Why the Per Scholas Vets in Tech Initiative is Important

1. Approximately 200,000 men and women leave U.S. military service each year and return to civilian life. These individuals can face significant challenges during this transitional period, particularly in terms of finding employment. 
2. More than 174,000 additional jobs will be available in technology in 2023. While there may be tech layoffs throughout the world, there are still hundreds of thousands of tech positions in all industries – not just with technology companies. 
3. Per Scholas is passionate about the Veteran and Military Spouse community and connecting them with leading businesses with high-growth tech careers. We are excited to work with Veterans and their families to help them unlock their potential.

Additionally, Veterans may struggle to translate skills earned through service into employment opportunities at civilian companies and face physical and mental health barriers to mobility:

• 20% of post-9/11 veterans have no college degree
• 6.6% of working veterans with a high school-or-lower education level are living in poverty
• 43% of post-9/11 veterans are people of color, and 18% are women, both of whom face poorer economic outcomes than white, male veterans

We look at these statistics and know that Per Scholas can support the Veteran and Military Spouse community that face barriers to career mobility with our training.

Meet Some of Our Veteran Alumni

Through Per Scholas Vet in Tech training, a number of Military Community members have been able to launch new, thriving careers in tech after completing their military service. Let’s meet some of our veteran alumni!

Aaron Webb was an HR Specialist in the Military before applying to Per Scholas. He tried to go to college through his G.I. Bill, but realized that that route was not beneficial to him or his learning style. Aaron joined Per Scholas Pittsburgh’s Desktop Support course and appreciated how Per Scholas’ boot camp-style training was similar to his military boot camp, in which he learned a lot in a short period of time. Aaron felt very supported by his instructors and classmates throughout the course. He graduated with his CompTIA A+ certification and is now pursuing his CCNA certification. Aaron is excited for his future career trajectory and aims to become a full network engineer and explore cloud computing, both of which he is learning more about through his IT Implementation Senior Analyst position at Tenaris. Read more about Aaron here!

Antwan Grant served in the U.S. Marine Corps after graduating from high school, then took a coding class, which fueled her interest in IT. Pursuing this, Antwan came across Per Scholas Atlanta, and was accepted into the Software Engineering program. Antwan found the coursework difficult and daunting, but she was motivated to continue by her instructors and her family who rooted for her throughout the process. Antwan now works as a Java Automation Test Engineer at Interapt, and helps give back to her Veteran community by serving as a member of American Legion. Learn more about Antwan’s story here

Todd Theobald was unsure what career path he wanted to follow after serving in the U.S. Marine Corps. While in the Marines, he had worked a great deal with computers, and recognized in himself a real interest in and affinity for IT, but, without any technical certifications, Todd struggled to land a job in the field. He joined Per Scholas Orlando’s Desktop Support course and enjoyed his time in the program, appreciating its structured approach to the material, including well-defined goals, schedules, and syllabuses. After graduating with his CompTIA A+ certification, Todd landed a Tier 1 Service Desk Analyst job at Advent Health. He enjoys his job and is excited to learn as much as possible and grow his career. Read more about Todd’s journey as a technologist here!

How to Apply

We are excited for the launch of Per Scholas Vets in Tech: Unlocking Potential for the Military Community, which will help equip a significant number of Military Veterans and Military Spouses with the skills and training necessary to land high-growth, well-paying jobs in tech over the next few years. 

Tech is an excellent field for those looking to transition to civilian life due to its flexibility, variability, and the high demand for technical workers. Furthermore, many of the skills learned and utilized in military service are highly applicable to work in many technical jobs. On average, 80% of our veteran graduates obtain jobs within one year of graduation, earning on average at least 3x of their pre-training wage.

For those in the Military Community interested in applying, please visit our Veterans initiative landing page here. 

This time of year is when we reflect on all who have supported and amplified the mission of Per Scholas. Beyond grants and donations, there are opportunities to support Per Scholas learners and alumni by donating your time and expertise. We are grateful for partners, including S&P Global, KKR, and Clayton, Dubilier & Rice (CD&R), making a difference in the personal and professional growth of our learners and alumni by volunteering their time in a variety of ways, including resume reviews, industry discussions and mock interviews. 

Recently, S&P Global’s EssentialTECH team hosted a panel discussion for Per Scholas learners in an engaging virtual event that brought together 37 learners and volunteers. S&P Global’s executives joined from New York, Virginia, Texas and even India to share details about their different pathways into tech, insights about what helped them to grow professionally and advice about what skills are most in-demand in today’s workforce.

During Cybersecurity Awareness Month, KKR, a leading global investment firm, hosted Per Scholas New York Cybersecurity alumni in their office to learn more about the Cybersecurity field. KKR’s Info Security team provided an overview of how a security team is typically organized in a company, the types of roles on their team, and what skills are important to drive success in this field. Followed by small group discussions for an “ask-me-anything session,” Per Scholars alumni walked away with valuable industry knowledge. We are extremely grateful that KKR organized and hosted such a meaningful and tangible session for our alumni. 

Additionally, our partners CD&R shared their industry insights with “ask me anything” sessions, mock interviews, and resume reviews. They also gave learners a tour of their company and the tech department to showcase the types of companies they work with and the technical work done. Such involvement with our partners empowers Per Scholas learners and alumni throughout training and beyond to enter the workforce prepared with industry knowledge and connections.

We welcome corporate partners of any size to engage with our learners, support their training and professional development, and help them succeed in launching careers in tech. If you’re interested in volunteering, contact [email protected].

On December 14th, Per Scholas partner Salesforce held the New York City stop of their World Tour event. This traveling event brings together Salesforce users, partners, customers, and surrounding communities for a day of learning and discussion, and this year’s event delved into the latests in AI solutions, and its ability to drive productivity and customer satisfaction. Experts from a variety of fields weighed in on the next “Big AIdeas for Good.”

Per Scholas President and CEO, Plinio Ayala was interviewed at the event, and described how Per Scholas has partnered with Salesforce to create Per Scholas Resume Boost, powered by @Salesforce AI. This tool generates a customized resume draft based on a learner’s information and course grade, which is refined with the help of Per Scholas career coaches, expediting the resume-creation process from around 6 hours to just 30 minutes. Beyond technical training a portion of all Per Scholas courses are dedicated to professional development, and this powerful AI tool will greatly support  Per Scholas staff, allowing them to devote time to other areas and provide training to a greater number learners. This advancement will help move our organization towards our goal of graduating 10,000 learners per year.

Click to learn more about the event and watch Plinio speak!

A recent CIO Dive article highlights Per Scholas and TEKsystems’ years-long partnership as the answer to businesses’ IT talent needs. By turning to nontraditional talent pipelines powered by public-private partnerships, businesses can find diverse talent on the cutting edge that will both shape long-term business growth and diversity in the tech industry. Already through this partnership, 1,000+ Per Scholas graduates have been placed in full-time positions with TEKsystems clients.

Read more about our partnership with TEKsystems and how we are building a diverse tech talent pipeline together here.

Per Scholas CEO Plinio Ayala was recently featured in the New York Times article profiling OneTen’s equity-for-all diversity initiatives. Plinio shared his agreement for eliminating degree-based job requirements and how skills-based hiring and promotion can benefit all workers.

More than 60 percent of all American workers do not have four-year college degrees, so converting to a skills-based hiring system can be valuable to all companies looking for talent.

Read the rest of the article here!

Amazon Business hosted a case study on Per Scholas’s procurement process and featured our story on their website. Per Scholas Director of Procurement Lawrence Chang reflects on how Amazon Business has helped our processes and provided solutions to some of our challenges.

“Amazon [Business] brought us a lot more structure and a lot more control over how we were purchasing,” said Chang.

Read the full feature with Amazon Business here.