Fabianna Rodríguez-Mercado is a technology and operations professional with experience spanning data management, IT support, cybersecurity-adjacent functions, and nonprofit operations. She specializes in driving operational clarity, aligning systems with business needs, and translating complex data into actionable insights. She currently serves as a Data Management Coordinator at Educational Alliance, where she leads data integrity, reporting, and workflow optimization efforts in support of older adult programs, strengthening the connection between frontline services and strategic decision-making. Previously, Fabianna held roles at Accenture and Citi, including serving as CISO Cyber Security Services (CSS) Business Manager / Chief of Staff, where she oversaw global headcount strategy, financial operations, and executive communications. Fabianna holds a B.B.A. in Marketing and an MBA in Technology from CUNY Baruch College. She has been a Career Advisor for Women.NYC and the New York Advisory Board for Per Scholas since 2020.