Jordan Falby is the Manager of Collective Impact & Digital Inclusion with the Diversity, Equity, and Inclusion department at United Way for Southeastern Michigan. She has supported the work of various United Way collaboratives since 2013, after graduating from the University of Michigan’s School of Information with a Master of Science in Information degree, specializing in human-centered design. She has a passion for providing vulnerable populations with access to critical information, and currently supports United Way’s digital inclusion portfolio.