Systems Support

IT Support Training in New York (Satellite)

New York

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This course is currently offered in select locations. Candidates must live within commutable distance of the Per Scholas location to be eligible.

Satellite IT Support courses offer the opportunity to earn the Google IT Support Professional Certificate and the CompTIA A+ certification, equipping you with the knowledge to fill a wide range of entry-level technology jobs while staying closer to your neighborhood. These are taught in partnership with local organizations to allow us to reach a wider geography, eliminate onerous commutes and make our instruction more accessible throughout NYC.

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  • In-Person

No catch. Training and job connections at no cost to you.

Satellite Partner Classroom

Offered in collaboration with:

  • Cypress Hills Satellite Partner Logo
  • Isaacs Center Satellite Partner Logo
  • JCC Satellite Partner Logo

Course level

Suitable for all levels ?

Get certified in

  • CompTIA A+ ?
  • Google IT Support Professional Certificate ?

Schedule

  • In-Person 9AM - 4PM
    Monday through Friday
    13 Weeks

  • *Start and end times may vary based on time zone (under 9-4pm)
  • LIVE & INSTRUCTOR LED

Upcoming course dates

  • January 13th, 2025 (JCC of Staten Island, Joan & Alan Bernikow Center)
  • February 3rd, 2025 (Commonpoint Youth Opportunity Hub, Jamaica)
  • March 10th, 2025 (Cypress Hills Local development Corporation)
  • April 28th, 2025 (JCC of Staten Island)
  • May 19th, 2025 (Commonpoint Youth Opportunity Hub, Jamaica)
  • June 23rd, 2025 (Stanley M. Isaacs Neighborhood Center)
  • August 18th, 2025 (Commonpoint The Hub, Elmhurst)
  • October 20th, 2025 (Stanley M. Isaacs Neighborhood Center)
  • October 27th, 2025 (Cypress Hills Local Development Corporation)
  • Please note, this application process is very competitive and not all applicants will be accepted for our limited slots. Seats are offered on first come, first served basis.

While these courses may include either intermediate or advanced material, technical knowledge specified in these listings will be required as a prerequisite for applicants to be considered for admission.

While anyone may apply for this course, some technical background may be helpful.

Applicants with all levels of experience in tech are encouraged to apply.

The Salesforce Administrator Certification equips you with the knowledge you need to succeed as a Salesforce Administrator.

Most CISCO Network Essentials certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.

Most CISCO IT Essentials certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.

Gain the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud and start a career in cloud computing.

CompTIA Cybersecurity Analyst (CySA+) is an IT workforce certification that applies behavioral analytics to networks and devices to prevent, detect and combat cybersecurity threats through continuous security monitoring.

The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior experience is required.

CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.

Most CompTIA A+ certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.

In-person learning takes place at one of our facilities across the US.

Remote learners must live within commutable distance of a Per Scholas campus to best facilitate our professional development and post-training employment support. For individuals who live outside of a commutable distance, you may be eligible for our National training courses.

Hybrid courses allow flexibility for learners to participate in the course remotely or in-person based on several factors. Learn more about the course you're interested in by reaching out to your admissions lead or attending an admissions overview after applying.

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Have questions?

We can help with course selection, and answer questions about eligibility requirements and special circumstances. Contact an admissions team member

Tuition-Free IT Support CompTIA and Google Training

Begin your IT Support career learning the fundamentals through hands-on, live instructor-led instruction covering core concepts and technologies.


Industry Recognized Certifications At No Cost

Unlock your career potential and showcase your job readiness to employers by earning the CompTIA A+ certification and the Google IT Support Professional Certificate for free.


Free Technical Training in Only 13 Weeks

Learn 2 years of IT Support topics such as troubleshooting, hard drive technologies, and system administration in a fraction of a time.


Professional Development Growth Opportunities

Our Career Coaches prepare you with the tools to secure a role in the tech sector. Beyond your resume and LinkedIn profile, the curriculum tunes into your Performance Index to develop your professional and leadership strengths.

What jobs can I get as an IT Support graduate?

As an IT Support graduate, you will earn the Google IT Support Professional Certificate and the CompTIA A+ certification, equipped with the knowledge to fulfill a wide range of entry-level technology jobs such as:

  • Help Desk Analyst
  • Desktop Support Technician
  • Field Technician

*Remote entry-level roles are difficult to obtain. Regardless of your learning environment, if you do not have more than two years of tech professional experience, be prepared to seek on-premise roles.

*Please note for graduates with less than two years of existing tech professional experience, while you’ll be on the path to your mid-level position, your first role after the training will generally be an entry-level tech support role in order to get the experience needed to advance into beyond entry-level positions.

$41K Average salary Per Scholas IT Support graduates make at their first job

Strengthen your Tech Professional Profile


Start your Tech Career Wherever you are

Per Scholas will train you whether you are new to tech or a seasoned veteran looking to upskill. Remain competitive as the industry grows.

I worked 12 hours straight nearly every day, weekends included, and missed out on the lives of my friends and family. Per Scholas helped me to discover both a career path and how to have a work-life balance so that I could spend time with my loved ones.

Meet Matt Yamarino


JOB ATTAINMENT PREP

Construct a tech professional resume and practice your interviewing skills during mandatory weekly Professional Development sessions.

Instead of being afraid of the tech world...there's a lot to learn, but I think there's a community of students, professors, and administration. And we all know why we are there.

Meet Fabianna Rodríguez-Mercado


JOB ATTAINMENT ASSISTANCE

We match graduates to employers for tech roles across industries and provide career coaching throughout the process.

Monique Little
If someone had told me that this was where I would be now, I would never have believed them. I have a completely different outlook on life. My future is something that I never thought it could be.

Meet Monique Little

What You'll Learn


Fundamentals of IT Support

Understand basic IT infrastructure, configuration, and managing systems and devices.


Computer Hardware and Operating Systems

Identify hardware components, disassemble and assembly. Configure device operating systems and support PC, mobile and IoT device hardware.


IT Support Practices and Technologies

Learn to troubleshoot hardware and software problems on Windows, Mac, and Linux systems, and a variety of other devices.

Sample Schedule

  • Morning lecture and hands-on learning activities
  • Quiz
  • Break for lunch
  • Participate in hands-on labs and collaborate with classmates

Learn How to Think Like An IT Professional

Prepare to handle real workplace demands by challenging your understanding of course material and scenario problem solving.


Participate in Hands-on Labs

To provide an innovative, hands-on learning experience, Per Scholas provides learners with a tech kit based on their training track and delivery model, whether in person or remote. These kits are designed to enhance the learning experience and will be utilized in labs throughout the course.


Professional Training with Employer Partners

Construct a tech professional resume and practice your interviewing skills with employees from some of our employer partners.

Meet Our Graduates

Going to Per Scholas and being introduced to information technology is more than just getting something done or trying something new. It’s an investment in yourself.

Meet Kyle Gordon

How to Be Considered

Meet the Learner Profile Requirements

You may qualify to become a Per Scholas IT Support Learner if you:

  • Are aged 18 or older
  • Have a High School diploma, equivalent, or higher
  • Must be able to provide proof of valid U.S. work authorization
  • Live within commutable distance of the Satellite site
  • Can read, write, and speak in English
  • Can attend classes full-time for the entire duration of the course
  • Are able to start a full-time job after course completion
  • Are ready to make an important commitment to building your future
  • Meet the pre-training income policy guidelines
  • Do not plan to travel outside the U.S. during the duration of the course (learners cannot participate in program activities or access materials during such travel)

Per Scholas is committed to equal opportunity in admission and employment. It is the policy of Per Scholas to provide equal opportunity for all qualified applicants, learners, and employees and to prohibit discrimination based on race, color, gender, religion, national origin, age, sexual preference, disability, or marital status. Admissions decisions will not be made based on race, color, gender, religion, national origin, age, sexual preference, disability, or marital status.

Complete the Multi-Step Admissions Process

1. Submit an Eligibility Form

2. Admissions Overview: Once you submit an Eligibility Form, you’ll be invited to attend an Admissions Overview.

3. Assessments: Each training requires either an academic assessment, tech assessment or both. Information will be provided in detail at the Admissions Overview.

4. Interview: Individuals who meet the assessment score requirements will be invited to attend a behavioral interview.

5. Offer Letter and Onboarding: The Admissions team will review assessment scores and interview results and offer seats to eligible candidates. The learner onboarding process mirrors Employment Onboarding.

Please note, this application process is very competitive and not all applicants will be accepted for our limited slots.

More than a Technical Training

Additional professional development and support included to help you develop the skills you need for the job you want now and in the future.


Modern Facilities

In-Person courses offer each trainee their own lab-based computer or laptop workstation for the entire course. Breakout spaces to socialize and study are also available.


Personalized Support

Learners can access the Learner Support Team (LST). LST provides personalized support for life challenges, resources, and tools to manage stressors and strengthen financial capability. LST is here to help learners achieve their personal and financial goals.


Alumni Advancement

Complimentary upskilling opportunities extended to alumni up to two years post graduation to help them match in demand employer hiring profiles and continue their career growth.

Frequently Asked Questions

What kinds of jobs can I get after completing this training?

A wide variety: everything from working in an office supporting other computer users to helping manage a global corporate network or becoming a field technician installing and servicing remote locations.

They all fall into the general categories of IT infrastructure management and desktop support.

Infrastructure management involves keeping computer systems running smoothly and securely at all times.

Desktop support means helping other people—whether customers or employees—use computer systems and software effectively.

Starting salaries vary greatly, but the average is about $30,000 per year.

*Remote entry-level roles are difficult to obtain. Regardless of your learning environment, if you do not have more than two years of tech professional experience, be prepared to seek on-premise roles.

*Please note for graduates with less than two years of existing tech professional experience, while you’ll be on the path to your mid-level position, your first role after the training will generally be an entry-level tech support role in order to get the experience needed to advance into beyond entry-level positions.

How can the course be free? Are there hidden fees?

Most people who learn about us think: “Too good to be true.” We know it seems that way, but it’s true. Our services are provided at no cost to you, using funds we raise from foundations, corporations, government and generous individuals.

The costs you can prepare for include transportation or childcare—expenses that take care of you so you can focus on your studies.

Who is CompTIA?

The Computing Technology Industry Association (CompTIA) is an association that represents the international technology community. We have partnered with its Creating IT Futures Foundation to create the IT-Ready Network and open new training sites around the country.

The instruction we provide prepares you for the testing services offered by CompTIA. A CompTIA certificate gives employers proof that you have mastered a particular set of IT skills.

Is there a learner pre-training income policy?

Yes, Per Scholas learners must meet the pre-training income policy requirements. View our Learner Pre-Training Income Policy here.

What professional certifications can I earn?

You will prepare to earn the CompTIA A+ certification, and the Google IT Support Professional Certificate. As a Per Scholas graduate, you may have access to advanced certifications as well like the Security+ certification and others.

What if I don’t have a Laptop? What are the computer requirements?

Computer requirements are determined by each specific curriculum track. During the onboarding process, we will review each learner’s needs on a case-by-case basis. If you have any concerns about your situation, please elevate to the admissions team during the admissions process.

I receive unemployment insurance benefits or other benefits that require me to spend time working or looking for work. Can I still enroll?

Depending on the campus and course, Per Scholas training is approved for people receiving unemployment, as well as other benefits that would ordinarily require them to spend time working or looking for work. If you have questions or concerns about your situation, please contact admissions.

I meet other requirements, but I am not a U.S. citizen and haven’t received my work authorization yet. Can I still apply?

Unfortunately, we cannot process your application until you have received clearance to work in the U.S. However, if you are experiencing problems, we may be able to refer you to other organizations that may be able to help.

I have a disability. Can you accommodate me?

We comply fully with the Americans with Disabilities Act and other relevant laws and regulations. Please contact [email protected] to discuss your specific situation and needs.

Does Per Scholas have a Non-Discrimination policy?

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. See our full EEO statement here.

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Phone: 718-991-8400

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