Systems Support
Flexible IT Support Training
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Launch Your Career in Tech - No Experience Needed
Get ready to break into the tech industry with the skills top employers are looking for. In just 20 weeks, this immersive, AI-Enabled IT Support course will prepare you for high-demand IT Support roles by covering:
- Hands-on System Administration – Install, configure, and manage enterprise IT environments, with a focus on supporting Windows server infrastructures and key networking devices
- IT Service Management (ITSM) – Learn to manage IT support tickets and implement service management frameworks using industry-standard platforms like ServiceNow
- AI-Powered Troubleshooting – Use cutting-edge AI tools to enhance support workflows, simulate complex IT issues, and accelerate problem-solving for hardware, software, and network issues
- Industry Certifications – Prepare for and earn the CompTIA A+ certification, a crucial credential that validates your skills to employers
- Remote
No catch. Training and job connections at no cost to you.
Course level
Some technical knowledge recommended ?
Get certified in
- CompTIA A+ ?
Schedule
-
Remote
20 Weeks
Learners are responsible for 20-40 hours of assigned self-paced work each week -
2 Hour Mandatory Live (Not Recorded) Tech Instruction
1 Hour Mandatory Live (Not Recorded) Professional Development -
Learners required to attend 1 tech lecture & 1 professional development lecture per week
(view times in "Schedule Options" section)
Upcoming course dates
- December 1st, 2025
While these courses may include either intermediate or advanced material, technical knowledge specified in these listings will be required as a prerequisite for applicants to be considered for admission.
While anyone may apply for this course, some technical background may be helpful.
Applicants with all levels of experience in tech are encouraged to apply.
The Salesforce Administrator Certification equips you with the knowledge you need to succeed as a Salesforce Administrator.
Most CISCO Network Essentials certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.
Gain the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud and start a career in cloud computing.
CompTIA Cybersecurity Analyst (CySA+) is an IT workforce certification that applies behavioral analytics to networks and devices to prevent, detect and combat cybersecurity threats through continuous security monitoring.
The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior experience is required.
CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.
Most CompTIA A+ certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.
In-person learning takes place at one of our facilities across the US.
Remote learners must live within commutable distance of a Per Scholas campus to best facilitate our professional development and post-training employment support. For individuals who live outside of a commutable distance, you may be eligible for our National training courses.
Hybrid courses allow flexibility for learners to participate in the course remotely or in-person based on several factors. Learn more about the course you're interested in by reaching out to your admissions lead or attending an admissions overview after applying.
Have questions?
We can help with course selection, and answer questions about eligibility requirements and special circumstances. Contact an admissions team member