IT Support Training in Pittsburgh (Glassport Campus)

A wide variety: everything from working in an office supporting other computer users to helping manage a global corporate network or becoming a field technician installing and servicing remote locations.

They all fall into the general categories of IT infrastructure management and desktop support.

Infrastructure management involves keeping computer systems running smoothly and securely at all times.

Desktop support means helping other people—whether customers or employees—use computer systems and software effectively.

Starting salaries vary greatly, but the average is about $30,000 per year.

*Remote entry-level roles are difficult to obtain. Regardless of your learning environment, if you do not have more than two years of tech professional experience, be prepared to seek on-premise roles.

*Please note for graduates with less than two years of existing tech professional experience, while you’ll be on the path to your mid-level position, your first role after the training will generally be an entry-level tech support role in order to get the experience needed to advance into beyond entry-level positions.

Most people who learn about us think: “Too good to be true.” We know it seems that way, but it’s true. Our services are provided at no cost to you, using funds we raise from foundations, corporations, government and generous individuals.

The costs you can prepare for include transportation or childcare—expenses that take care of you so you can focus on your studies.

The Computing Technology Industry Association (CompTIA) is an association that represents the international technology community. We have partnered with its Creating IT Futures Foundation to create the IT-Ready Network and open new training sites around the country.

The instruction we provide prepares you for the testing services offered by CompTIA. A CompTIA certificate gives employers proof that you have mastered a particular set of IT skills.

By the end of 2025, every learner will complete a standardized AI module covering key concepts, prompting, and real-world applications.

You will prepare to earn the CompTIA A+ certification, and the Google IT Support Professional Certificate. As a Per Scholas graduate, you may have access to advanced certifications as well like the Security+ certification and others.

We offer a bridge program in partnership with the Boys & Girls Clubs of Western Pennsylvania. The bridge course is a 4-week course that acts as a pre-training for our IT Support tracks. You can learn more about this bridge program and the exciting perks that are offered to learners here!

Yes, Per Scholas learners must meet the pre-training income policy requirements. View our Learner Pre-Training Income Policy here.

We know life continues while you’re enrolled at Per Scholas. That’s why we’re teaming up with Ascent, a trusted partner of Per Scholas, to provide full-time IT Support learners at select campuses to apply for a Zero Percent Loan.

Per Scholas IT Support learners across various campuses – have the opportunity to apply for a Zero Percent Loan from Ascent in the amount of $3,000. Onboarding learners can apply 60 days from the start date through to the end of the 2nd week of the course.

Once approved, learners will receive three $1,000 cash disbursements – through Steady, an easy-to-use application that will be the payment platform.

Learners will not be charged any interest, late fees, or origination fees on their loan, ever. Repayment does not begin until at least 3 months after graduation and only when learners land a job earning the equivalent of at least $40,000 a year. Once repayment begins, monthly payments are low and fixed – $83.33 for 36 months.

Please note: Admission to Per Scholas is not contingent on applying for a Zero Percent Loan from Ascent.

Learn more about the opportunity on Ascent’s website.

Computer requirements are determined by each specific curriculum track. During the onboarding process, we will review each learner’s needs on a case-by-case basis. If you have any concerns about your situation, please elevate to the admissions team during the admissions process.

Yes. Per Scholas courses are approved for people receiving unemployment insurance, as well as other benefits that would ordinarily require them to spend time working or looking for work. Your benefits should not be affected. If you have questions or concerns about your situation, please contact us.

Unfortunately, we cannot process your application until you have received clearance to work in the U.S. However, if you are experiencing problems, we can refer you to other organizations that may be able to help.

We comply fully with the Americans with Disabilities Act and other relevant laws and regulations. Please contact us at dallas@perscholas.org or (214) 812-9319 to discuss your specific situation and needs.

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. See our full EEO statement here.